Caletech Services

 

     
 

Project Management

From our initial needs analysis meeting through to project completion, we provide comprehensive project management services with a dedicated project manager for the duration of the implementation of your business solution. We use elements of PRINCE2 to ensure the success and smooth running of projects at every stage.

 

Consultancy

We can deliver the solution your business needs, by analysing your business and management reporting requirements, configuring the most appropriate level of Access Accounts software to fit, and integrate this with your management information systems and third party business applications.

 

Training

Training can be tailored to your specific business requirements. We run comprehensive training courses covering the Access software range using hands-on classroom sessions and one-to-one specialised training. These courses allow new Access users to become productive with the software in the shortest possible time, and educates existing users with knowledge of the more advanced features and module capabilities in order to obtain even more benefit from their software investment.

 

Crystal Report Development

Custom management reports can be developed and modifications to existing Crystal reports and document layouts carried out to your exact requirements. We have developed literally hundreds of Crystal reports for clients so have a wealth of experience to draw upon in creating exactly the format of report you require.

 

Omnis Development

Development using Omnis is available for customisation of your Access solution or built-in reports and document layouts.

 

Integration

We can integrate your Access solution with existing or new third-party applications and management information systems.

 

Support

All Access users can benefit from comprehensive support, which is available during office hours (9.00am to 5.00pm, Monday to Friday). Support is provided in several forms, as required. From telephone support, where we aim to resolve questions and queries immediately at the point of call where possible, to remote support via direct remote connection, VPN, remote desktop or Citrix.

 

Remote support ensures that physical location has little effect on the ability of your business accounting and management information processes to be supported.

 

Ongoing on-site assistance is also available upon request.

 

 

 

 

 

 

 

 

 

 

 

Copyright © 2010 Caletech International Ltd