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Access
Accounts and Payroll Support
Remote Support
Click here to start
a remote support session.
We can provide remote support
direct to any desktop PC or server without requiring changes to client
router or firewall settings. Please contact us for details. We can also
connect remotely via VPN, Remote Desktop or Citrix, depending on your
network infrastructure requirements.
Telephone Support
Telephone support is available
Monday to Friday, 9am to 5pm UK time, to users with a current Annual
Software Licence and Support Agreement. Call +44 1356 650222.
USA and Australia Local Telephone
Support
We are currently running a
pilot scheme whereby users in the USA and Australia can call a local
telephone number for support. These calls are automatically routed to
our support centre, giving you the same high quality technical
support service for the cost of a
local or free call.
This service is currently
available upon request in the following locations:
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Houston, Texas, USA
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Lafayette, Louisiana, USA
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Orlando, Florida, USA
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Philadelphia,
Pennsylvania, USA
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Cincinnati, Ohio, USA
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Perth, Australia
Please contact us if you would
like to take part in this pilot scheme. |
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